Bin Requests, Illegal Dumping, and Reporting Trolleys

1. Overview

Request Additional Services and Bins

Request Additional Service for Commercial Property

Request Additional Bins for Multi-unit Residential Dwelling (MUD)

Request Additional Bins for Residential Property

Request New Bins (New Build)

Request FOGO Bin 

See the Town's fees here: Fees & Charges

RESIDENTIAL BIN DIMENSIONS

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2. Change Current Bin Size

Change Existing Bin Size for Commercial Property

Change Existing Bin Size for Multi-unit Residential Dwelling (MUD)

Change Existing Bin Size Residential Property

3. Request Removal of Bins, Cancel Addition Bin Requests or Stray Bins

Note: Removal of bins for demolition requires a demolition permit to be provided within the request. Click here for more information.

Request Removal for Demolition - Commercial

Request Removal for Demolition - Residential

Cancel Additional Bins - Commercial

Cancel Additional Bins - Residential

Request Removal of a Stray Bin - Residential 

Request Removal of Stray Bin - Commercial 

4. Report Damaged Bins, Missed Bin Collections or Missing Bins

Report Damaged Bins - Residential

Report Damaged Bins - Commercial

Report Missed Bin Collection - Commercial

Report Missed Bin Collection - Residential

Report Missing Bin - Residential

Report Missing Bin - Commercial

Report Damaged Public Bin

To make sure bins get emptied, please follow these simple steps:

  • Put your bin(s) out by 6am on the day of collection;
  • If both bins are out, make sure there is at least half a metre between them;
  • Check for overhead powerlines, trees or other objects that may block the truck from accessing your bins;
  • Make sure your bin is not overflowing and the lid is properly closed;
  • Make sure the contents of your bin are not wedged in tightly;
  • Make sure your bin is not too heavy - if it weighs over 70kg it will be stickered; please follow the instructions; and,
  • Make sure you place the correct items into each bin

5. Report Public Overflowing Bins, Illegal Dumping and New Public Bins

Report Overflowing Public Bin (Park, Reserve and Beach)

Request a New Public Bins (Park, Reserve and Beaches)

Illegal Dumping

Got something to report? Use our online report to tell us about issues you have seen in your neighbourhood or local area.

Report Illegal Dumping

  • Illegal Dumping report, call Environment Watch on 1300 784 782
  • Illegal Dumping report, call Crime Stoppers 1800 333 000
  • For non-urgent Police matters, call 131 444
  • In a life threatening emergency, call triple zero (000)
  • For SES assistance, call 132 500

6. Request Mattress Curbside Collection and Verge Valet

Request a Mattress Curbside Collection

Enquiry Verge Valet

Request Verge Valet

7. Event, Recycling and General Waste Enquiries

Enquiry: Household Hazardous Waste (HHW)

Enquiry: Recycling/Sorting

Enquiry: General Waste

Enquiry: Event/Program

8. Reporting Trolleys

Thank you for noticing a lost trolley! Would you like to help it get home to the correct supermarket?

Please report lost trolleys using the following links:

  1. Snap Send Solve: You can report trolleys from ALDI, Kmart, Big W, Woolworths, Coles, Dan Murphy's, Target, Officeworks, and IKEA
  2. Trolley Tracker Website or Trolley Tracker App for reporting Woolworths, Big W, and Dan Murphy's
  3. Coles Online Form or phone 1800 TROLLEY (1800 876 553) for reporting Coles or First Choice Liquor
  4. Spudshed Report a Trolley
  5. IGA trolleys can be reported by contacting the local IGA by phone:

Glendalough IGA, 6016
(08) 9444 6837 (City of Stirling)

IGA City Beach, 6015
(08) 9341 2250 (Town of Cambridge)

Leederville IGA, 6007
(08) 9444 8431 (City of Vincent)

The Boulevard IGA, 6015
(08) 9285 1909 (Town of Cambridge)

The Downs IGA, 6019
(08) 9341 6093 (City of Stirling)

The Good Grocer Wembley IGA, 6014
(08) 9387 9500 (Town of Cambridge)

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